We aim to respond within 2-3 working days.
Opening times:
Monday 08:45 - 16:45 BST
Tuesday 08:45 - 16:45 BST
Wednesday 08:45 - 16:45 BST
Thursday 08:45 - 16:45 BST
Friday 08:00 - 15:30 BST

Shop

Returns

Track An Order

Accurist

What should I do if my watch has just arrived and it isn't working?

The bracelet on my Accurist watch is too small or too large. How can I adjust it?

The bracelet on my Accurist watch is too small. How can I adjust it?

How do I know if my Accurist watch is water resistant?

What do the water resistance markings on my Accurist watch mean?

How can I identify my Accurist watch?

I'm not sure which instructions apply to my Accurist watch. What should I do?

Where can I find my instructions manual?

How to wear your watch correctly

Are Accurist silicone watch straps free of PFAS chemicals?

Solar Watch Not Working on Arrival? Here’s How to Charge It

Product Information

How to access your instructions

Instruction Manuals

Do you offer exchanges?

How do I make a return?

When will my replacement item be sent?

What is your returns policy?

When will I get my refund?

Trying to return a Accurist product purchased from one of our official retailers?

I'm an international customer, how do I make a return?

Returns & Refunds

What is your shipping policy?

How do I track my order?

How much does shipping cost?

My order was marked delivered but it’s not here

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

Do you ship worldwide?

How long does shipping take?

What if my package gets lost or arrives damaged?

Delivery terms and conditions

Shipping & Delivery

Service & Repair Partners

What is your cancellation policy?

Can I edit or add anything to my order?

Order Cancellation & Amendments

How do I apply promotion / discount codes?

Promotions

How should I clean my watch?

What should I do if I am wearing my watch every day?

What is water resistancy?

Care Instructions

Our Privacy Policy

Our Cookie Policy

Cookie Policy

Terms and Conditions

Terms & Conditions

How long is my Accurist watch guaranteed for?

Is the Accurist watch battery, strap and bracelet covered by the guarantee?

Where do I send my Accurist watch for replacement if it is still in the guarantee period?

All articles

Categories

Product Information

Instruction Manuals

Returns & Refunds

Shipping & Delivery

Service & Repair Partners

Order Cancellation & Amendments

Promotions

Care Instructions

Our Privacy Policy

Cookie Policy

Terms & Conditions

Guarantee

Contact Us