What is your shipping policy?Updated a month ago

Standard Delivery

• Uses Royal Mail 48-hour tracked

• Delivery aim: 3–5 working days

• £2.99 (free on orders over £75)

• Applies to UK postcodes*

Next Day Delivery

• Uses Royal Mail 24-hour tracked

• Cost: £3.99

• Order by 2pm Monday–Friday for next working day delivery (excludes bank holidays)

• Applies to UK postcodes*

Guaranteed Next Day Before 1pm

• Cost: £9.99

• Order by 2pm Monday–Friday for delivery the next working day before 1pm (excludes bank holidays)

• Applies to UK postcodes*

International Delivery

• Europe: £10, delivered in 5–7 working days

• Rest of the World: £15, delivered in 7–10 working days

*Certain postcodes are ineligible for Royal Mail’s guaranteed before 1pm, tracked 24, and tracked 48 services. For a full list of excluded postcodes, please check the Royal Mail website.

Important Information:
Orders placed after 2pm on Friday will be dispatched the following Monday, as our warehouse does not operate over the weekend or on bank holidays. Please review our delivery terms carefully before placing your order; we are unable to refund postage costs if delivery timeframes have not been met due to our clearly stated cut-off times and terms.

If you have not received your order by the end of the delivery period stated, please allow up to 7 working days before contacting us as we cannot investigate your order before this timeframe. 

Experiencing any other delivery issues? Please reach out to our customer service team.